Air Canada Cancellation & Refund Policy

Cancelling your Air Canada flight is easier, you can easily cancel your flight ticket under 24 hours cancellation policy to claim full refund. Here are the few steps by following which you can easily cancel your Air Canada reservation.

Air Canada Cancellation Fee

Fare Features	Flex	Basic	Latitude	Standard	Business Class	Comfort	Premium Economy
Refundability	No refund	No refund No future travel credit	Refundable	No refund	Flexible: Refundable Lowest: No refund	Refundable	Flexible: Refundable Lowest: No refund
Any-time Change	Fare difference only*	No changes permitted	Fare difference only*	$100 CAD	Flexible: Fare difference only* Lowest: $100 CAD	Fare difference only*	Flexible: Fare difference only* Lowest: $100 CAD
Same-day Airport Change	$75 CAD	No changes permitted	Included	$150 CAD$100 CADon select routes	Included	Included	Flexible: Included Lowest: $75
Same-day Airport Standby	Free on select routes	Not available	Included	Free on select routes	Flexible: Included Lowest: Free on select routes	Included	Flexible: Included Lowest: Free on select routes

Air Canada Flight Cancellation Policy (Updated in Dec 2023)

• The last you can cancel flight is 2 hours prior to its scheduled departure.
• You can’t initiate a refund request after 60 days.
• In case of Flight delayed or airline cancel your flight, you can reuqest refund only for unused part of ticket.
• A refund can take 20 business days to 3 months.
• Refunds will only revert to the original source.
• If you are an awardee of insurance compensation due to an Air Canada flight cancellation, you’re illegible to a refund.
• Any refund, after the initial booking period of 24 hours needs a separate request.
• No cancellation fee will be levied if the process initiates within 24 hours of booking.
• You can claim a full refund if the scheduled departure is 07 days or more from the time of cancellation. However, relevant cancellation fees will apply.
• In case of a no-show, the airline reserves the right to forfeiture of your travel funds.
• Any Air Canada flight cancellation rule applies only to the unflown flight segment.

Air Canada Cancellation Policy After Covid -19

The cancellation policy under the pandemic allowed for a full refund if the ticket was unused and booked before 30 April 2021 for travel by 30 April 2022.

The Air Canada Cancellation policy also relaxed a lot and allowed for unlimited change and cancellation until February 2022. Such as:

• No cancellation fee up to 28 Feb 2022, after that any changes will only include the difference in fare for one-time use.
• Any ticket can be canceled up to 2 hours before the scheduled departure.
• Any airline-initiated cancellation will deem a full refund.

Air Canada Initiated Cancellation Policy Due to Weather

The Air Canada cancellation due to weather comes into play during an airline-initiated cancellation. Under this policy, travelers are eligible for a full refund if the disruption was due to extreme weather conditions. However, there is also an option of changing to an alternate flight. If the flight was rescheduled and caused you to miss a connecting flight, then you may also ask for a full refund.

If you initiate the cancellation within 24 hours of booking, then you’re exempted from any fees. Otherwise, charges may apply depending on the itinerary, travel time, date, destination, and fare type.

Air Canada Cancellation Fee for Basic Economic Ticket

According to the cancellation policy of Air Canada, the Basic Economy tickets aren’t eligible for cancellation, unless it is done within 24 hours of initial booking. However, certain scenarios allow it, and it is dealt with on a per-case basis.

Fee for Canceling Air Canada Non-refundable Tickets

As the name suggests, these tickets do not qualify for a full refund. Thus, certain charges are applied when canceling Air Canada Non-refundable tickets. The base charge of $200 applies with cancellation, and the unused balance will be subject to future travel within 1 year.

Air Canada Refundable Tickets Canceling Fee

Refundable tickets are qualified for a full refund under the policy. But the same Air Canada Flight Cancellation policy claims that you have to initiate cancellation as soon as 7 days prior to the scheduled departure. Otherwise, a cancellation fee will be levied.

Cancel Air Canada Award Flights Fee

Any cancellation within 24 hours of booking is valid for a full refund with a cancellation fee depending on the fare type. And after 24 hours, an explicit charge will apply. In the case of Award flights, you will get charged $125 if you cancel the flight via the Aeroplan website and $150 if you cancel it through a contact center. However, the fee for Diamond members differ. It is $30 for online cancellation and $100 for offline. And lastly, Altitude Super Elite 100k members do not have to pay a cancellation fee. Another point to heed is that at the latest, you can cancel 2 hours before departure. However, you won’t get any refunds.

How to Cancel an Air Canada Flight 

Passengers can easily request for their cancellation of Air Canada flight tickets under the cancellation policy. Here are the simple steps you can go through during the cancellation.

• First, go to the official Air Canada website.
• Now, you can either continue as a regular user or log into your AEROPLAN account.
• Logging into your Aeroplan account will allow you to view and edit all of your bookings at once.
• Thus, you can cancel your Air Canada flight by logging in.
• If you do not have an Aeroplan account, locate the My Booking tab on the home screen and click it.
• Now, you will have to enter the Booking reference number or the ticket number alongside the Passenger’s Last Name. Then click on find.
• After that, you will see a new page. On this page, your relevant pre-booked trip will be visible.
• Now click on the pre-booked trip to customize the flight.
• On this page, locate and click on Cancel flight. It will initiate the cancellation process.
• Then on the next page that loads, it will prompt you for information. And also inform you of the refund amount and the cancellation fee charged.
• Although, it will only happen if you initiate Air Canada flight cancellation within 24 hours of booking. Then the refund will be automatically processed. Otherwise, you have to, separately, apply for a refund.
• Click on OK to confirm.
• Any refund, if applicable, will be shown in your original source within 20 business days.

Air Canada Flight Cancellation via Smartphones Using App

Canceling Air Canada flights via smartphones is the same as the website. All you need to do is:

• First, go to the Google Play Store or Apple App Store and search for the Air Canada app.
• Now download and install it.
• After that, go to the home page and click on the icon to run it.
• Then you can either log into your AEROPLAN account or use the “My Bookings” tab.
• Here enter the relevant information such as:
• Booking reference number/ticket number
• Passenger’s Last Name
• Now click on Find to initiate the search.
• From the list, select the pre-booked flight that you want to cancel.
• Now, on the editing page, locate the Cancel Flight link and click on it to initiate the Air Canada flight cancellation process.
• Then confirm the refund amount and cancellation fee, if any, and click on Proceed to finalize your Air Canada cancellation.

How to cancel Air Canada Award flights?

You can cancel Air Canada Award flights online or offline. We recommend online as it costs less. Follow these steps:

• First, go to the official Air Canada website and log into the Aeroplan account.
• Then click on My rewards.
• Here you can access your Awarded flight.
• Now click on it and then select Cancel flight. The page will show y our subsequent refund and cancellation fee.
• Click on Proceed.
• Lastly, the refund will be awarded to your Aeroplan account as points.

What Is Air Canada flight Cancellation Number

You can contact Air Canada flight cancellation customer service number (i.e. 1 (888) 247-2262 or
to cancel your flight. They will offer you the right cancellation procedure, but also make your procedures easier by taking any risk-free cancellation on your behalf. Not only can they help you with all the necessary details you need, but Air Canada airline support service will also help you understand how Air Canada cancels a flight within or after 24 hours, regardless of the type of service booked or the type of flight tickets you have bought.

Air Canada knows that sometimes it’s too frustrating when it comes to having a trip cancellation process because the entire internet is full of information that not only changes but also incomplete information that has taken you to go nowhere. Air Canada always tries to make your life simpler as their Air Canada customer support will lead you through the online booking process, cancellations, exchanges, choice of seating, desires for meals, and many other facilities.

Air Canada Refund Policy [updated in 2023]

Refund of Air Canada Cancellations Program, in case you cancel your reservation because you are worried about refunding your flight fares from Air Canada. Here is enough information about your queries related to the refund policy of Air Canada. Here are full specifications of what you need to know about the Air Canada cancellation refund policy before taking any certain actions.

• If you have made your booking via the Air Canada official site or by phone with one of their agents, the cancellation or adjustment shall be made by the same means only.
• In the situation that you have booked your Air Canada flight reservation with some third-party travel agent, the cancellation of an Air Canada flight must be made online or on-line from the original point of purchase.
• If the passenger demanding a full refund of their flight ticket, then the costs must comply with the cancellation policy of Air Canada, as they must cancel their ticket within 24 hours from the date of the flight ticket booking.
• Air Canada’s 24-hour cancellation refers to refundable and non-refundable tickets.

How to request an Air Canada refund

The Air Canada Cancellation policy also mentions how to get a full refund:

• Any cancellation within 24 hours of booking will get a full refund.
• Only Refundable tickets are eligible for a full refund if they are canceled before 7 days or more from the scheduled departure.
• The flight was canceled by the airline.
• Under the Covid guidelines, any canceled flight between 30 April 2021 to April 2022.
• If you were denied boarding.
• If the flight was delayed for more than 3 hours.
• Flight cancellation of Air Canada due to extreme weather.
• And some special circumstances.

Initiate Your Air Canada Flight Cancellation Refund on the Website

The process is simple. Go to your Bookings and look for Canceled flights. Then apply for a refund. Remember:

• In most cases, the refund will be automatically made during the cancellation.
• If not, you will have to contact the customer care and ask for the refund request form.

FAQs