Etihad Airways has a cancellation and refund policy that is effective 24 hours a day, seven days a week.

Etihad Airways, headquartered in Abu Dhabi, is a prominent airline in the United Arab Emirates. The airline serves 75 different locations throughout the world. The airline is well-known for providing premium services on board.

Etihad Airways Ticket typeChange flight detailsBuy excess baggagePay for a seatUpgrade with Miles
Reward flight – open seatYesYesYesYes
Reward flight – guest seatNOYesYesNO
Multi-city bookingsNOYesYesYes
Booking with travel insuranceNOYesYesYes
Booking with no extra product and servicesYesYesYesYes
Booking with extra legroom seatYesYesYesYes
Booking with excess baggageYesYesYesYes

As one of the world’s most luxurious airlines, Etihad Airways offers a wide range of services and amenities to passengers flying with them. It is straightforward for a passenger who has purchased a ticket with them to cancel it later for any reason. In order to have a ticket cancelled, a traveller needs to follow the given significant rules of Etihad flight cancellation policy, which are summarized below.

  • Cancellation and refunds are straightforward to perform via the Manage booking page if the ticket was purchased online with a credit card.
  • The ticket must be refundable, unused, and purchased at least 5 days prior to departure.
  • The pricing rules portion of the website determines ticket cancellation fees or you can contact flyinguidelines for further help.

24 Hours Cancellation Policy of Etihad Airways is available 

  • A passenger can cancel a ticket within 24 hours of booking it, according to Etihad Airways cancellation fee policy. In this case, there will be no cancellation costs and the entire booking amount will be refunded.
  • A traveller must pay a 10% fee on the cancellation price if the ticket is cancelled less than 96 hours before the scheduled departure.
  • If a passenger or a member of their immediate family dies, the cancellation charge will be waived if the relevant evidence is provided.
  • The refund amount is deducted from the same account as the original payment.
  • Once the cancel and refund buttons are hit, the cancellation and refund are processed.
  • You can always call Etihad Airways Customer Service number for assistance 1 (877) 690-0767 or 1 (800) 998 6716.

Changes and cancellations are subject to Etihad cancellation fees

  • Depending on the route and fare you’ve purchased, you may be charged to change or cancel your flight:
  • When booking several fares, the most restrictive fare rule will be applied.
  • If you need to cancel your reservation, you will be reimbursed according to the fare restrictions of your original ticket.
  • Changes or cancellations made within 96 hours of your flight will incur a 10% surcharge. 
  • In the tragic event of the death of a guest or direct family member, you will not be charged a change or refund fee (official documentation is required).
  • You will be charged a no-show and change fee if you do not show up for your flight. •Please inform them as soon as possible if you will be missing your flight. Your return or subsequent flight may be canceled if you do not comply.

What does the Etihad flight cancellation Fee entail?

  • Depending on the route and restrictions of the fare you’ve booked, a change/cancellation fee may apply. 
  • All refunds are subject to the fare conditions of the original ticket. 

    The most restricted refund fare rule will apply if you’ve booked numerous fares.

    There is a 10% fee for changes or cancellations submitted within 96 hours of your flight.

  • All change and refund fees will be waived in the terrible case of a guest’s or an immediate family member’s death (official documentation is required)

  • The Residence, First, and Business class are examples of premium bookings.
  • Any additional fare penalties will be determined by the fare regulation and will be disclosed at the time of your adjustment or refund.
  • The change service fees apply regardless of where the ticket was purchased; for example, if you purchase through a travel agency and then call the contact center to rearrange your return flight after you have flown, you will be charged the UAE service price.
  • These are one-time charges.

Refund and Cancellation Policy for Abandoned Trips:

  • First, passengers flying within or to the United States or Canada must submit a cancellation request 24 hours before ticket purchase.
  • Second, there is no cancellation fee if the request is made within the first 24 hours. In addition, travelers have the option to request a refund.
  • Remember that the 24-hour cancellation policy applies to flights booked through the airline’s website or customer service line.
  • Tickets purchased with frequent flyer miles or a credit voucher cannot be canceled within 24 hours, per the idiot airlines’ cancellation policy. 

Get a full refund on your Etihad tickets by filling out this form.

To begin, let’s assume that a credit card was used to purchase the ticket. If that’s the case, they shouldn’t have trouble returning their money. Guests should only go to Etihad Airways’ official website and select “manage to book.”

In addition, the purchased ticket must be refundable and unutilized following the airline’s return policy.

The ticket must have been purchased five days before the scheduled departure date for a refund to be processed.

The time it takes to receive a refund range from 14 calendar days to 30 calendar days. Therefore, the Flyers must exercise patience.

Additionally, this airline will reimburse your full purchase price without penalty in case of a death in the immediate family. Having the right paperwork to back up your claims is also important.

The following are some key factors to consider in order to fully comprehend Etihad Airways’ refund policy:

  • Refunds on credit cards can take up to 14 to 30 days to process.
  • In the event of a refund, the request is handled by Etihad’s Guest Service Center during the validity period.
  • If a passenger cancels a Guest seat, he or she may be charged a 10% refund fee.

Passengers can contact Etihad Airways’ customer care using the website’s contact details to learn more about the airline’s policies and services or they can also contact Flyinguidelines for any more assistance on the refund policy of Etihad Airways.

Is there any fee to reschedule my flight with Etihad Airways?

If you book your Etihad Airways flight before October 31st and arrive before November 30th, 2020, you will not be charged a flight change fee if your plans change. In the event of a flight cancellation, the airline will compensate you up to $400 and 5000 Etihad Guest Miles, which you can use to rebook a new journey to any destination before October 31, 2021, by November 30, 2020. However, if you are travelling to the same zone, you will not be charged the fare difference. Etihad Airways Cancellation Policy For easy cancellation process contact us

How do I arrange a layover in Abu Dhabi?

  1. Follow the procedures below to arrange a stopover in Abu Dhabi on your Etihad Airways reservations.
  2. In your web browser, go to Etihad Airways’ official website and then to the Book tab at the top.
  3. In Step 2, select the “Book a stopover in Abu Dhabi” option from the drop-down menu, then scroll to the Book A Multi-City flight option.
  4. After that, click on the link, select your trip type as multi-city, and then provide the following information for your flight search:
  5. Departure and arrival locations, as well as departure and arrival dates
  6. Then select Abu Dhabi as your departure point, followed by your arrival point, and finally your selected departure date.
  7. Each cabin has a different number of guests/passengers.
  8. To see your flights, go to the Search Flight page, pick one, and fill out the necessary passenger information on the next page.
  9. After that, select your preferred seats and any other services you require.
  10. Finally, make a payment to confirm your Etihad reservations, including your layover.

What is the procedure for Etihad Airways booking a seat with extra legroom?

  • By visiting Etihad Airways’ official website, you can quickly and conveniently reserve Economy Space seats on your Etihad Airways reservations.
  • Select View Or Change Booking from the Manage menu on the Etihad official website.
  • Finally, enter your Booking reference number and last name, and then click the Find My Booking option.

Review the seat map and confirm the availability of Economy space seats by following the on-screen instructions. If the tickets are still available, select your seat and confirm your payments using the on-screen instructions.

One thought on “Etihad Airways Cancellation Policy

  • (4/5)

    Fantastic flight with no cancellations or modifications made by Etihad Airways. The premium economy seats now include leg supports. New and luxurious airplanes and very competent and courteous staff. And against all odds, the cuisine was outstanding.

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