delta airlines customer service

In this article, we will be knowing about the customer service of Delta Airlines. We will know for what reasons you can contact the customer service team of Delta Airlines and we will also know in detail about the various mediums of contact available.

Having complete knowledge about how you can connect to the customer support team of the airline you are planning to travel with is important so that if you are stuck somewhere, you know how you can speak to someone at the airline for getting their help.

If you want to travel somewhere and flying through Delta Airlines is on your mind, then you must go through this entire article because this is going to be really helpful for you.

For what reasons can you speak to the customer service team of Delta Airlines?

You can talk to the customer support team of Delta Airlines for several reasons. These reasons include:

  1. You can talk to the customer support team about any doubts which you might have regarding the reservation process. If you want to make a reservation, then also you can contact the customer support team and the team will do the reservation on your behalf. So, if you want to get your reservation done or you want to get your doubts cleared regarding reservation, either way, you can speak to the customer support team of Delta Airlines.
  2. If you find yourself in a situation where you can no longer continue with your travel plans, and you think that cancelling the flight booking is the only option left, then also you can talk to the customer support team of Delta Airlines. The customer support team will help you in cancelling the reservation or help you to resolve any doubts which you might have regarding the reservation process. So cancelling the Delta flight reservation is another thing for which you can contact the customer support team of Delta Airlines.
  3. If you want to change your Delta flight because of the sudden change in travel plans, then you can get in touch with the Delta Airlines Customer Support team. The Delta Airlines Customer service team will guide you through the process of flight change and will also help you if you get stuck anywhere.
  4. If you have cancelled a flight and you want a refund then for that as well you can talk to the customer support team of Delta Airlines. You can talk to them about the process which you need to follow to get the refund or you can also talk to them about your refund status. So, a refund is another thing for which you can talk to the customer support team of Delta Airlines.
  5. If you have some baggage related problem like your baggage has been delayed or it has been damaged, then for that also you can talk to the customer support team of Delta Airlines. The customer support team of Delta Airlines will help you by updating you about your baggage and getting the matter sorted.
  6. If you have lost your baggage or any belongings of yours then also you can talk to the customer support team about the lost item. You will just have to specify the item you have lost and the customer support team will do its best in finding that item. If the item is found, then it will be returned to you and you will be informed about the same.
  7. If you are not satisfied with any service of Delta Airlines or you think that a particular service of Delta Airlines needs improvement then you can contact the customer support team to file a complaint also. The customer support team will look into the matter and get it sorted for you.
  8. If you have to give feedback, then you can get in touch with the customer support team for that as well. Your feedback will help the airline in improving its services and making them better by working on the shortcomings.
  9. If you want to know about the change in policies, availability of discounts or if there is a good deal available, then contacting the customer support team of Delta Airlines is a very good option for that. You can specify your requirements to the customer support executive and the customer support executive will inform you about the perfect offer that is available for you which suits your requirements.
  10. If you want to get real time updates of your flight then also you can talk to the customer support team of Delta Airlines. The customer support team of the airline will provide you real time, authentic updates about your flight status so that you can reach the airport on time, neither too soon, nor too late.
  11. If you have any doubts and queries regarding anything or you are facing any sort of problem, then also you can talk to the customer support team of Delta Airlines. The customer support team is very supportive and does everything to help the customers in coming out of the problem.

So if you come across any difficulty, then rather than panicking, it’s better that you instantly talk to the customer support team of Delta Airlines.

Ways to contact Delta Airlines customer service team

Multiple methods are available to contact the customer support team of Delta Airlines. These methods of contact are as follow:

  1. Contact Delta Airlines through phone number
  2. Contact Delta Airlines through email
  3. Contact Delta Airlines through live chat
  4. Contact Delta Airlines through the official social media accounts
  5. Contact Delta Airlines through mail

All the methods which have been listed above can be used by the customers to speak to the customer support team of Delta Airlines. For your ease and convenience, we have described all these methods in detail so that you can know how to use each of these methods in times of need.

Contacting Delta Airlines through phone number

Contacting not just the airline, but any one via call is the easiest method because of some very good reasons. First, the calling method is easy. Second, the calling method connects you to the other person immediately. Third, you can talk to the other person in detail about everything without tiring yourself out. Also, in times of urgency, the calling method is the only method we can think of to talk to anyone.

For these same reasons, the calling method is chosen by most of the customers to talk to the customer support team of Delta Airlines. The calling method is most commonly used in times of urgency or when the customers need immediate response. Customers also find this method of contact more reliable in comparison to the other methods and hence this method is most widely used.

Here are the details of different contact numbers which you can dial, depending on the type of assistance you need from the airline:

  1. For general Sales And Services, dial 8002211212. For Delta SkyMiles Members, the number is 8003232323. For Flight Information dial 8003251999. You can call these numbers 24/7.
  2. For International Sales And Services, give a call on 8002414141. This number is also available 24/7.
  3. If you want to know about your Refund Status, then dial 8008470578 for that. You can check refund status from 8am – 7pm ET Mon-Fri. This service is closed on Sat-Sun and U.S. holidays.
  4. To inquire about baggage, dial 8003258224. The timing for this is 6:00 am – 12:00 am ET, for all the days of the week.
  5. For Accessible Travel Services give a call on 0404-2093434. Those customers who have hearing or speech disabilities can dial 711. This service is also available 24/7.
  6. If you want to inquire about Delta Vacations, then you can give a call on 8008001504. This service is also available 24/7.
  7. In case of Delta Gift Cards, the number 8002251366 is for airfare reservations and the number 8008001504 is for Delta
    Vacation packages which include the airfare. You can give a call on this number any time, as it is available for calling 24/7.
  8. For hotel reservations, you can give a call on 0866-2040280. This number is also available for calling 24/7.
  9. For rental Cars you can call the following numbers all of which are available for calling 24/7.
    Alamo 8006511223
    Dollar 8008004000
    Enterprise 8552669565
    National 8772229058
    Thrift 8008474389

To talk to the customer support executive, you just have to give a call on the number, follow some instructions and wait for sometime while your call is being connected to the customer support representative. After you are connected to the customer support representative, you can talk to him about the issue you are facing and he will get the issue resolved as soon as possible. You can also discuss all your doubts and queries regarding anything with the customer support executive.

Contacting Delta Airlines through Email

The next option of contact we are going to talk about is the email method of contact. The customers have the option to contact the customer support team of Delta Airlines through email also. This method does not help you in getting prompt response but it is still used by customers to file complaints and give feedback mostly. If you want to contact the customer support team of Delta Airlines through email, then you can drop them a mail on charter@delta.com.

Your query will be responded to as soon as possible but we will remind you again that you cannot expect immediate response from this method.

Contact Delta Airlines through live chat

Contacting the airline through the live chat feature is another option which is mostly used by the customers of Delta Airlines. The live chat option is available on the website in the contact us section. To use this option, you have to enter some details like your name, age etc. and then start chatting with the live person. You can write your problem in the chat box and you will be responded immediately by the customer support representative who will provide you with the appropriate solution to your problem.

Contact Delta Airlines through their official social media accounts

Through its social media accounts, the airline updates its customers about the ongoing and the happenings in the airline. Delta has its official account on Instagram and Facebook. Here are the links to the social media accounts of Delta Airlines:

  1. Facebook: https://m.facebook.com/delta/
  2. Instagram: https://instagram.com/delta/

You can send a message and you will be responded to as early as possible.

Contact Delta Airlines through mail

If you want you can send a mail also at the Delta Airlines mailing address which is:

Delta Air Lines, Inc. Customer Care P.O. Box 20980. Department 980. Atlanta, GA 30320-2980.

You can write your query and post it on the above mentioned mailing address. This method is a little outdated and gives a very slow response but some people still prefer to use it and hence the airline has also kept this option available.

These were all the methods through which you can connect to the customer support team of Delta Airlines. You can use any method to talk to the customer support team of Delta Airlines. All the methods are simple to use with no complexities involved.

We have reached the end of the article. We hope that now you are clear about all the methods through which you can speak to the customer support team of Delta Airlines. In case you still have any doubt regarding anything, then you can visit the official website once and go through all the sections thoroughly.

Some FAQs About Delta Airlines Support Team

Q1. How many bags can I carry for free while travelling with Delta Airlines?

Ans. If you are travelling with Delta Airlines, then you are permitted to carry one bag and personal item free of charge. However, carry-on allowances might be different depending on the travel class. For detailed information, you can read the baggage policy of Delta airlines on the official website.

Q2. What are the items which are not allowed for carrying in Delta Airlines?

Ans. There are certain items which are restricted from being carried on the flight if you are travelling with Delta Airlines. These items include ammunition, explosives or firearms, battery or fuel-powered, medical items, alcohol, household items, machines, robots, e-cigarettes, tobacco, marijuana, sports and leisure goods etc. For the complete list of items, you can visit the official website of the airline. Make sure that you go through the list thoroughly so that you don’t have to face inconvenience because you carried something you were not supposed to carry.

Q3. Do I have to pay anything for the first bag if I’m travelling with Delta Airlines?

Ans. No, if you are travelling with Delta Airlines, then your first bag will be free. You will not have to pay anything for that, if it is under the weight and size limits. If your bag is overweight or oversized then for that you will have to pay the charges applicable. You can check the official website to read the detailed terms and conditions about the baggage.

Q4. What if I want to carry two bags while travelling with Delta Airlines? Am I allowed to carry two checked bags for free?

Ans. Yes, you can carry two checked bags for free while travelling with Delta Airlines but on the condition that you book yourself in first class, Delta Premium Select or Delta One. If you have booked yourself in the classes mentioned above, only then you will be able to carry two checked bags for free without having to pay any charges unless they are overweight or oversized. You can check the official website for details of the baggage policy.

Q5. Does Delta Airlines give free earphones?

Ans. Yes, Delta Airlines gives complimentary earphones to its passengers. The airline takes complete care that their passengers remain entertained throughout their journey and to enhance this experience, the airline gives complimentary earphones to its customers. The airline provides more than 1,000 hours of free entertainment along with the latest films of all genres, TV shows, songs, podcasts and a lot more. So while travelling with Delta Airlines, you can expect to be completely entertained while you are flying.

Q6. Am I allowed to carry bags for free while travelling in Delta Basic Economy?

Ans. If you are travelling in Delta Basic Economy, then you must know that you will be allowed to carry one personal item and one carry-on bag free of charge. For checked bags you will have to pay charges. You will have to pay $30 per checked bag. These charges increase to $60 in the case of Europe. So if you want to avoid giving charges, then either you will have to book yourself in a different travel class or you will have to travel without carrying the bag. For more details, you can check the official website.

Q7. In what circumstances Delta Airlines refunds the amount paid for the ticket?

If the passenger cancels his or her ticket within 24 hours of making the flight reservation, then he will be entitled to receive the full refund.
If the flight has been delayed or there is a change in the flight because of the airline, then also the passengers will be entitled to receive a full refund.

Q8. How early can I get my bags checked while travelling with Delta Airlines?

Ans. While travelling with Delta Airlines, the passengers can get their bags checked within 24 hours of the scheduled departure time of the flight. After you are done successfully checking in your bags, you can inform them how many bags you have checked in on the Delta Airlines official site or the Delta Airlines mobile application. You also have the option to get your bags checked offline at the self-service counter within 12 hours of the scheduled departure time of the flight.

Q9. What lucrative facilities are available at Delta Airlines?

Ans. Delta Airlines offer a very elite flying experience which makes it a very attractive option for flying. Here are some of the amazing facilities provided by Delta Airlines which make the airline a good option for flying:
=> Availability of Power Outlets: Delta Airlines give power outlets to all its customers in each travel class so that they can easily charge their laptops and smartphones during flight. This allows them to carry-on their work even when they are flying.
=> Facility of Onboard bathroom: Delta Airlines also offers the facility of an onboard bathroom to its passengers. This amazing in-flight bathroom facility is accessible to all the travellers for free.
=> Uninterrupted In-flight Wi-Fi: The customers of Delta Airlines also get the facility of Wi-Fi while they are flying which allows them to use social media, work and do a lot of things. But you must note that this facility is not free. Customers are required to pay a nominal fee of at least $16 to use this facility.

Q10. What is Delta Premium Select?

Ans. Delta Premium Select is the best Economy Cabin of Delta Airlines. The main thing about this cabin is that it is only available on some specific international routes. Under Delta Premium Select, the travellers get to make flight bookings for less charges and get extra space as well so that they can sit comfortably with wider seats combined with additional lean back. Travellers also get plated meal service and some customised services.