Cancelling your Air Canada flight is easier, you can easily cancel your flight ticket under 24 hours cancellation policy to claim full refund. Here are the few steps by following which you can easily cancel your Air Canada reservation.

Air Canada Cancellation Fee

Fare FeaturesFlexBasicLatitudeStandardBusiness ClassComfortPremium Economy
RefundabilityNo refundNo refund
No future travel credit
RefundableNo refundFlexible:
No refund
No refund
Any-time ChangeFare difference only*No changes permittedFare difference only*$100 CADFlexible:
Fare difference only*
$100 CAD
Fare difference only*Flexible:
Fare difference only*
$100 CAD
Same-day Airport Change$75 CADNo changes permittedIncluded$150 CAD$100 CADon select routesIncludedIncludedFlexible:
Same-day Airport StandbyFree on select routesNot availableIncludedFree on select routesFlexible:
Free on select routes
Free on select routes

Air Canada Flight Cancellation Policy (Updated in Dec 2023)

  • The last you can cancel flight is 2 hours prior to its scheduled departure.
  • You can’t initiate a refund request after 60 days.
  • In case of Flight delayed or airline cancel your flight, you can reuqest refund only for unused part of ticket.
  • A refund can take 20 business days to 3 months.
  • Refunds will only revert to the original source.
  • If you are an awardee of insurance compensation due to an Air Canada flight cancellation, you’re illegible to a refund.
  • Any refund, after the initial booking period of 24 hours needs a separate request.
  • No cancellation fee will be levied if the process initiates within 24 hours of booking.
  • You can claim a full refund if the scheduled departure is 07 days or more from the time of cancellation. However, relevant cancellation fees will apply.
  • In case of a no-show, the airline reserves the right to forfeiture of your travel funds.
  • Any Air Canada flight cancellation rule applies only to the unflown flight segment.

Air Canada Cancellation Policy After Covid -19

The cancellation policy under the pandemic allowed for a full refund if the ticket was unused and booked before 30 April 2021 for travel by 30 April 2022.

The Air Canada Cancellation policy also relaxed a lot and allowed for unlimited change and cancellation until February 2022. Such as:

  • No cancellation fee up to 28 Feb 2022, after that any changes will only include the difference in fare for one-time use.
  • Any ticket can be canceled up to 2 hours before the scheduled departure.
  • Any airline-initiated cancellation will deem a full refund.

Air Canada Initiated Cancellation Policy Due to Weather

The Air Canada cancellation due to weather comes into play during an airline-initiated cancellation. Under this policy, travelers are eligible for a full refund if the disruption was due to extreme weather conditions. However, there is also an option of changing to an alternate flight. If the flight was rescheduled and caused you to miss a connecting flight, then you may also ask for a full refund.

If you initiate the cancellation within 24 hours of booking, then you’re exempted from any fees. Otherwise, charges may apply depending on the itinerary, travel time, date, destination, and fare type.

Air Canada Cancellation Fee for Basic Economic Ticket

According to the cancellation policy of Air Canada, the Basic Economy tickets aren’t eligible for cancellation, unless it is done within 24 hours of initial booking. However, certain scenarios allow it, and it is dealt with on a per-case basis.

Fee for Canceling Air Canada Non-refundable Tickets

As the name suggests, these tickets do not qualify for a full refund. Thus, certain charges are applied when canceling Air Canada Non-refundable tickets. The base charge of $200 applies with cancellation, and the unused balance will be subject to future travel within 1 year.

Air Canada Refundable Tickets Canceling Fee

Refundable tickets are qualified for a full refund under the policy. But the same Air Canada Flight Cancellation policy claims that you have to initiate cancellation as soon as 7 days prior to the scheduled departure. Otherwise, a cancellation fee will be levied.

Cancel Air Canada Award Flights Fee

Any cancellation within 24 hours of booking is valid for a full refund with a cancellation fee depending on the fare type. And after 24 hours, an explicit charge will apply. In the case of Award flights, you will get charged $125 if you cancel the flight via the Aeroplan website and $150 if you cancel it through a contact center. However, the fee for Diamond members differ. It is $30 for online cancellation and $100 for offline. And lastly, Altitude Super Elite 100k members do not have to pay a cancellation fee. Another point to heed is that at the latest, you can cancel 2 hours before departure. However, you won’t get any refunds.

How to Cancel an Air Canada Flight 

Passengers can easily request for their cancellation of Air Canada flight tickets under the cancellation policy. Here are the simple steps you can go through during the cancellation.

  • First, go to the official Air Canada website.
  • Now, you can either continue as a regular user or log into your AEROPLAN account.
  • Logging into your Aeroplan account will allow you to view and edit all of your bookings at once.
  • Thus, you can cancel your Air Canada flight by logging in.
  • If you do not have an Aeroplan account, locate the My Booking tab on the home screen and click it.
  • Now, you will have to enter the Booking reference number or the ticket number alongside the Passenger’s Last Name. Then click on find.
  • After that, you will see a new page. On this page, your relevant pre-booked trip will be visible.
  • Now click on the pre-booked trip to customize the flight.
  • On this page, locate and click on Cancel flight. It will initiate the cancellation process.
  • Then on the next page that loads, it will prompt you for information. And also inform you of the refund amount and the cancellation fee charged.
  • Although, it will only happen if you initiate Air Canada flight cancellation within 24 hours of booking. Then the refund will be automatically processed. Otherwise, you have to, separately, apply for a refund.
  • Click on OK to confirm.
  • Any refund, if applicable, will be shown in your original source within 20 business days.

Air Canada Flight Cancellation via Smartphones Using App

Canceling Air Canada flights via smartphones is the same as the website. All you need to do is:

  • First, go to the Google Play Store or Apple App Store and search for the Air Canada app.
  • Now download and install it.
  • After that, go to the home page and click on the icon to run it.
  • Then you can either log into your AEROPLAN account or use the “My Bookings” tab.
  • Here enter the relevant information such as:
  • Booking reference number/ticket number
  • Passenger’s Last Name
  • Now click on Find to initiate the search.
  • From the list, select the pre-booked flight that you want to cancel.
  • Now, on the editing page, locate the Cancel Flight link and click on it to initiate the Air Canada flight cancellation process.
  • Then confirm the refund amount and cancellation fee, if any, and click on Proceed to finalize your Air Canada cancellation.

How to cancel Air Canada Award flights?

You can cancel Air Canada Award flights online or offline. We recommend online as it costs less. Follow these steps:

  • First, go to the official Air Canada website and log into the Aeroplan account.
  • Then click on My rewards.
  • Here you can access your Awarded flight.
  • Now click on it and then select Cancel flight. The page will show y our subsequent refund and cancellation fee.
  • Click on Proceed.
  • Lastly, the refund will be awarded to your Aeroplan account as points.

What Is Air Canada flight Cancellation Number

You can contact Air Canada flight cancellation customer service number (i.e. 1 (888) 247-2262 or
to cancel your flight. They will offer you the right cancellation procedure, but also make your procedures easier by taking any risk-free cancellation on your behalf. Not only can they help you with all the necessary details you need, but Air Canada airline support service will also help you understand how Air Canada cancels a flight within or after 24 hours, regardless of the type of service booked or the type of flight tickets you have bought.

Air Canada knows that sometimes it’s too frustrating when it comes to having a trip cancellation process because the entire internet is full of information that not only changes but also incomplete information that has taken you to go nowhere. Air Canada always tries to make your life simpler as their Air Canada customer support will lead you through the online booking process, cancellations, exchanges, choice of seating, desires for meals, and many other facilities.

Air Canada Refund Policy [updated in 2023]

Refund of Air Canada Cancellations Program, in case you cancel your reservation because you are worried about refunding your flight fares from Air Canada. Here is enough information about your queries related to the refund policy of Air Canada. Here are full specifications of what you need to know about the Air Canada cancellation refund policy before taking any certain actions.

  • If you have made your booking via the Air Canada official site or by phone with one of their agents, the cancellation or adjustment shall be made by the same means only.
  • In the situation that you have booked your Air Canada flight reservation with some third-party travel agent, the cancellation of an Air Canada flight must be made online or on-line from the original point of purchase.
  • If the passenger demanding a full refund of their flight ticket, then the costs must comply with the cancellation policy of Air Canada, as they must cancel their ticket within 24 hours from the date of the flight ticket booking.
  • Air Canada’s 24-hour cancellation refers to refundable and non-refundable tickets.

How to request an Air Canada refund

The Air Canada Cancellation policy also mentions how to get a full refund:

  • Any cancellation within 24 hours of booking will get a full refund.
  • Only Refundable tickets are eligible for a full refund if they are canceled before 7 days or more from the scheduled departure.
  • The flight was canceled by the airline.
  • Under the Covid guidelines, any canceled flight between 30 April 2021 to April 2022.
  • If you were denied boarding.
  • If the flight was delayed for more than 3 hours.
  • Flight cancellation of Air Canada due to extreme weather.
  • And some special circumstances.

Initiate Your Air Canada Flight Cancellation Refund on the Website

The process is simple. Go to your Bookings and look for Canceled flights. Then apply for a refund. Remember:

  • In most cases, the refund will be automatically made during the cancellation.
  • If not, you will have to contact the customer care and ask for the refund request form.


How can I cancel my online reservation for Air Canada?

You need to log in to the ‘My Travel’ section of Air Keep the reservation six-digit and passenger last name handy. You will have your travel information in front of you on the next screen. The date of travel can be cancelled, revised, and changed even here.

Do I request a refund if, within 24 hours of buying, I cancel my reservation?

Air Canada 24-hour cancellation helps with your flight cancellation and have a 100% discount immediately on the original method of payment, regardless of whether you book a refundable or non-refundable fare or an Air Canada domestic or international flight, whether it is the standard economy, Economy Flex, corporate or first class.

I cancelled my flight. From my end, what can I do?

If you cancel your flight willingly for domestic or business purposes or if the flight of Air Canada is weather-cancelled, don’t stress! We have shielded you. We have covered you. Air Canada will either give you a full refund or if available, arrange the next flight with another carrier.

If I cancel my reservation after 24 hours, do I earn a refund?

Yeah, but let’s cut off the clutter. You are liable for limited or no compensation within 24 hours. It depends solely on the sort of fare that you reserved. If you had preferred Simple Economic Equal, no refund on cancellation would be made. For the flex termination of Air Canada economies, there will be a partial waiver of the cancellation fee of USD 200 Air Canada. Both companies and first-class reservations will offer a partial refund.

How do refunds work online?

The refund is immediately deposited in their approved form of payment on all bookings and cancelled online later. Any Air Canada reservations cancelled in 24 hours can take 24 to 48 hours to appear on your bank account with a bank statement payment in upcoming working days under the Air Canada Cancellation Policy.

0 thoughts on “Air Canada Cancellation & Refund Policy

  • (4/5)

    BETTER! Air Canada has always surprised me with some happiness by travelling through their Airlines having such good policies by which I can travel with no worries. Air Canada has such good policies which divide the tickets into two class fares which are refundable and non refundable tickets. Thank you Air Canada for providing such services by which I do not have to bear high cancellation charges on my tickets.

  • Jason Royster says:

    The best part about flying with Air Canada was their cancellation service. The experience was all about the customer care cancellation service. The attendants were friendly and always had a solution for my issues with a refund. The call connecting time was little more but they finally handled my situation well.

  • John Eichhorn says:

    Cancellation of flights with Air Canada is getting difficult! While passengers were in line at the airport, Air Canada cancelled the flight. They promptly notified us, but they didn’t help us reschedule; I had to give a call to customer care to rebook, and they only gave us credit rather than a complete refund. There were several choices, including a ticket 3 days in the future or a partial refund so we could book an Air Canada flight to leave on time. Given that Air Canada is not a wholly horrible airline, I’ll attempt to give them one more chance.

  • Theo Pimentel says:

    Flights on Air Canada are cancelled without warning. This airline’s once-immortalised status as one of the best is quickly fading. It seems that cancellations and delays are frequently caused by mechanical issues. As a result, I lost out on opportunities, meetings, and money. Before taking off, kindly try to verify that your flight is ready. Call the customer care first so they can help you.

  • Ronan Macleod says:

    Flight cancellations by Air Canada are offensive! Organisation and knowledge are both missing. We failed to make our connecting destinations because of delays in the Air Canada airline. It took far too long to pass through customs and security. Our subsequent flight was delayed by six hours as a result of some technical issues with the fan on the aircraft. Thus, we were late for our connecting flight. It took us two hours to get through customs and security when we eventually landed at our connecting plane.
    We missed our connecting flight. They then gave us directions to two separate Air Canada kiosks for customer assistance, but those stops ended in failure. They wish us luck and gave us a coupon with some numbers on it after making us return through customs and security. After more than two hours on hold, someone got us a flight that was, of course, delayed before we finally connected. It was a good thing, though, given how long it took to get through customs and security. Never again will I board on a flight with them.

  • Nikolai Fagerli says:

    Flight was cancelled three hours prior to takeoff, and as of today, no money or correspondence has been received despite numerous phone calls to their customer service and multiple emails to different email addresses. The flight and lunch the next day were fine, but I still paid a lot and lost a day of vacation time because they were cancelled. I’m quite dissatisfied by the preponderance of Air Canada Flight cancellations!

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