In this article, we will explore the various methods of getting in touch with the customer support team of Vietnam Airlines. We will see how Vietnam Airlines customer service works out and how we can connect with Vietnam Air customer service.

As you complete reading the article, you will have a clear understanding of how each method of connecting to the Vietnam Airlines customer service works out.

Methods to contact the Vietnam Airlines Customer Support Team

Vietnam Airlines provides three methods to its customers to get in touch with their customer support team. The methods of contact available are as follows:

Vietnam Airlines does not provide the facility of connecting through the live chat feature. So that option is not available.
All the above mentioned options have been discussed in detail in this article for your clarity. Read the forthcoming sections carefully to acquaint yourself well with the methods to contact the Vietnam Airlines customer service.

Contacting the Vietnam Airlines customer support team by calling

Vietnam airlines Phone Number+1-805-327-6858 (For US, Canada)
Vietnam official websitehttps://www.vietnamairlines.com/
Contact Vietnam airlines 24*71900 1100
Vietnam airlines phone number for Lotusmiles members:1900 1800
Worldwide Vietnam airlines number (24/7):+84 24 38320320
contact Vietnam airlines via Email:[email protected]

You can dial the Vietnam Airlines phone number to get in touch with Vietnam Airlines customer service. This option is the most preferred option as it helps the customers in getting immediate response from the customer support team of Vietnam Airlines. All you have to do is give a call on Vietnam Airlines phone number which is +1-805-327-6858 (For US, Canada) or +1 (802) 636-9417. After you dial the number, you will be directed to the Vietnam Airlines Customer Support team member who will help you in resolving your issues at the earliest.

Calling method is the most preferred by the customers of Vietnam Airlines because of two major reasons:

  1. Firstly, the calls are recorded for verification and safety purposes.
  2. You receive immediate assistance from the customer support team of the airline.

Here is a detailed step by step guide to the procedure, which you have to follow to get in touch with the customer support team of Vietnam airline by calling:

  1. Dial customer support phone number of Vietnam Airlines.
  2. Select the language you prefer to get in touch with the customer support representative of Vietnam Airlines.
  3. Listen to the IVR instructions carefully and follow them.
  4. Choose your query from the various options in front of you and press the key.
  5. Wait for a few minutes while your call is being directed to the Vietnam Airlines customer support executive.
  6. Your call will be finally connected to the customer support representative. You can talk to him and let him know about your problem or get your issues resolved.

Calling the Vietnam Airlines phone number is the best method and is mostly used because it connects you to the customer support team in a very hassle-free way and immediately. So if you need immediate help, then this is the most recommended option.

Get in contact with Vietnam Airlines through email

E-mail is another method through which customers can get help from the customer support team of Vietnam Airlines. This method of contacting Vietnam Airlines is generally used when customers want to give feedback to the airline or complain about any problem that they faced during their flight experience with the airline. You can write an email to [email protected] stating whatever you want to talk about to the airline and the customer support representative will revert to you as soon as possible. The time period of response takes days, so this is not a good option if you are expecting prompt response.

You can send an email via website as well by going through the following steps:

  1. Visit the official website of Vietnam Airlines.
  2. You will find an “Email us” tab on the page. You have to click on it.
  3. As you click on it, a new screen will appear in front of you which will ask you to fill a form.
  4. You will have to fill out the relevant details regarding your query, your trip details as well as your contact information.
  5. You have to write your specific queries or your requests in the “Your request” tab and then click on the “Submit” option.
  6. The Vietnam Airlines customer service will revert to you on your email address within a few days.

Get in contact via Social Media Accounts of Vietnam Airlines

To stay connected to its customers always, Vietnam Airlines has a very active presence on all social media channels. People also widely use social media accounts of Vietnam Airlines to get updates about their policies and the offers that they are providing. To get in touch with the Vietnam Airlines customer service, customers have to follow the social media accounts of the airline after which they can send them a message mentioning their problem or asking your query. The customer support team will respond as soon as possible but the response time might take days. It is therefore not a very good option to be used in case of urgent queries.

You can contact the customer support team of Vietnam Airlines through their social media accounts by using these following links:

  1. Vietnam Airlines Facebook Account: https://www.facebook.com/VietnamAirlines
  2. Vietnam Airlines Instagram Account: https://www.instagram.com/vietnamairlines/
  3. Vietnam Airlines YouTube channel: https://www.youtube.com/user/vietnamairlinescorp
  4. Vietnam Airlines Twitter Account: https://twitter.com/VietnamAirlines

For what purposes can you get in touch with Vietnam Airlines?

  1. You can get in touch with the Vietnam Airlines customer service to get answers to your doubts and queries in no time. The customer support team will explain everything to you in detail and will clear all your doubts.
  2. If you have any concerns regarding anything or you are not able to make a wise decision regarding your trip, then the customer support executive will assist you in deciding what’s best for you.
  3. If you need help regarding reservations or cancellation of your flight, then you can get in touch with the customer support team for that also.
  4. If you need to make some changes to your travel itinerary but are not able to do so because of any reason, then the customer support team will help you with that.
  5. The Vietnam Airlines Customer Service records customer feedback very carefully, so that they can know which areas need improvements. If you are not satisfied with any of the services, then you can contact the airline to give them feedback regarding the same.
  6. If you are facing problems regarding the payments, then you can contact the customer support team of Vietnam Airlines for that also.
  7. If you face the problem of delayed or damaged baggage, then also you can get in touch with the customer support team of Alaska Airlines to get this problem solved.
  8. All the problems and queries during and after the flight get resolved in a very hassle-free manner. So if you need help any time, anywhere you can connect with the customer support team of Vietnam Airlines

This was all about the different methods to reach out to the Vietnam Airlines customer service team. We hope that this article was successful in providing you some useful insights about how the different methods of reaching out to the Vietnam Airlines customer service team work out. You can choose any method of contact to get in touch with the customer support team of Vietnam Airlines. But the most preferred option is the calling option because it helps in getting instant help from the customer service team and thus ensures that your issues are resolved at the earliest.