KLM Airlines, also known as KLM Royal Dutch Airlines, is the flag carrier of the Netherlands headquartered in Amstelveen. Operating under its original name, it is one of the largest airlines in the world which covers more than 145 cities in 70 countries. The airline provides various classes of travel to its customers. These travel classes include Economy Class, Economy Comfort Class and Business Class.

Each of the KLM Airlines flights is equipped with all the facilities which the travellers might require while they are onboard. KLM Airline makes sure that they do the most to provide nothing but the best in terms of quality to its customers so that they have a comfortable and elite class flying experience. The journey matters more than the destination and KLM Airlines does everything they can to make this journey a very seamless and convenient experience for its customers.

If you are considering travelling with KLM Airlines and know nothing about it, then you don’t need to worry because we are here to let you know everything about KLM Airlines. This article contains a complete guide to all the necessary things like KLM Airlines reservations, KLM Airlines customer service, how to contact KLM Airlines customer service etc.

So, you don’t have to juggle between multiple sites to know everything about KLM Airlines because we have presented in the article detailed information about all the necessary things you need to know.

KLM Airlines Reservations Process

If you want to know how to book a flight at KLM Airlines, then this section will be of significant help to you. KLM Airlines gives you the following options to book flights:

  1. Book via official website
  2. Book by calling the airline’s reservation number
  3. Book through mobile application
  4. Book through KLM ticket office
  5. Book through a travel agency

We’ll know about each method one by one.

Let’s first know how to book a KLM flight via the official website of the KLM Airline.

  1. You first have to open the official website of the airline on any web browser on your device.
  2. The next step is to select your country or origin from the top right corner of your screen.
  3. After this you are supposed to provide your trip requirements in the boxes and click on continue.
  4. Several flight options will be displayed in front of you.
  5. Choose the flight option which suits you the best and proceed.
  6. You will be asked to enter some more details.
  7. After this you have to confirm your reservation and make the payment.
  8. After you make the payment, the screen will display the confirmation message.
  9. After completing the process, you will be receiving the e-ticket on the email address you gave along with the details of the travel itinerary.

Steps To Make KLM Booking Using Mobile App

  1. Firstly, download the mobile application of the airline on your device.
  2. Sign up or log in with your credentials.
  3. The homepage will be displayed in front of you.
  4. After this, you have to follow the same steps which are to be followed while booking through the official website of the airline.

You can also book your flight by calling the KLM Airlines reservations number, if you are not comfortable with the online methods of booking. Here are the steps which you need to follow while booking through the phone number.

  1. Dial the KLM Airlines reservations number +1-805-327-6858 (Toll-Free).
  2. Follow the instructions you receive on call.
  3. Wait for a few minutes until your call is directed to a customer support executive.
  4. As you are connected to the customer support representative, talk to him and let him know that you want to make a reservation.
  5. He will ask you all the details like date of travel, number of passengers, destination etc. You have to give all the details.
  6. After this, the representative will make the reservation on your behalf and will ask you to do the payment.
  7. You will have to make the payment, after which your reservation will be confirmed.
  8. Your tickets will be mailed to you along with your travel itinerary.

KLM Airlines reservations by visiting the KLM Airlines ticketing office.

  1. Visit the nearest KLM Airlines ticket office.
  2. Talk to a customer support representative.
  3. Tell him that you want to make a reservation and share all the necessary details.
  4. He will make the reservation for you and will ask for the payment.
  5. Make the payment and confirm your reservation.
  6. Your tickets will be mailed to you along with the travel itinerary.

You also have the option to make reservations through a travel agency. For this, you need to get in touch with a travel agency and let them know that you want to make a reservation for KLM Airlines. You will have to share the required details and make the payment after which your reservation will be confirmed and you will receive your tickets.

Checking KLM flight status

If you want to check your KLM flight status, then you can easily do so online. You will have to follow the following steps to check your flight status:

  1. Go to the flight status section on the official website of the airline.
  2. You will see the sections asking you to enter origin and destination names.
  3. You have the option to check your flight status either origin and destination names or by entering the flight number. You can choose any one option and proceed.
  4. After entering the details, hit the search flights button. The details of your flight status will be displayed on the screen.

You can check the status of the KLM airline or partner airline for the last 180 days or the next one year.

KLM Manage Booking Process

The official website of the airline has an option called My Trip which allows you to manage your flight booking. The My Trip option allows you to :

  • Manage your flight
  • See your complete trip details
  • Select or upgrade your seat
  • Check your baggage allowance and arrange to have more baggage allowance at a discount
  • Rebook your KLM flight or trip
  • Cancel your KLM flight or trip
  • Check in online without having to go to the airport for check in
  • Book some extra services
  • See details for refunds, in-flight amenities, etc.
  • Select or order a special meal
  • Report delayed baggage
  • Book special services for bringing sports equipment, medical equipment, your pet, a carrycot for your baby etc.
  • Check your Blue Credit or Flying Blue Miles balance
  • Rent or make bookings for other services
  • Check your frequent flyer benefits
  • Rent a car
  • Book a hotel
  • Book or rent other services
  • Arrange airport parking, transportation, or travel insurance

To manage your trip, you have to follow the following steps:

  1. Open the website of the airline.
  2. Go to the My Trip option.
  3. Provide your booking reference number and last name.
  4. Click on continue.
  5. The details of your booking will be displayed in front of you. You can see whatever you want to see by clicking on that specific option.

KLM Airlines Change Flight Process

If you cannot carry on with your travel plans due to some unavoidable reasons, then you have the option to change your flight. Here are the steps you have to follow to change your KLM Airlines reservation.

  1. The first step is to go to the official website of the airline on the web browser of your choice on your device.
  2. As you open the official website, you have to log in with your credentials.
  3. After logging in, the homepage of the website will be displayed on your screen.
  4. On the homepage, you have to locate the option which says My Trip. The My Trip option has all the details about your travel itinerary.
  5. After going to the option My Trip, you can make whatever changes you want to. Remember that the changes you make, might require you to pay extra charges.

KLM Airlines Baggage Policy

The KLM Airlines Baggage policy specifies the rules and regulations that the travellers are required to follow while flying. Mentioned below is the baggage policy of the airline in detail.

Carry-on baggage allowances

The carry-on allowance of the airline varies depending on the travel class.

Here are the rules for carry-on baggage for economy class:

  1. One item of hand baggage is permitted the size of which including the handles and wheels must not be more than 55 x 35 x 25 cm.
  2. One accessory like a small handbag, laptop bag or camera bag is allowed the size of which must not be more than 40 x 30 x 15 cm.
  3. The combined weight of hand baggage must not exceed 12 kg.

The carry-on baggage rules for premium comfort class are as follows:

  1. Two items of handbags are allowed the maximum size of each of them including the handles and wheels must not be more than 55 x 35 x 25 cm.
  2. One accessory like a small handbag, laptop bag or camera bag is allowed the size of which must not be more than 40 x 30 x 15 cm.
  3. The combined weight of hand baggage must not exceed 18 kg.

The carry-on baggage rules for business class are as follows:

  1. Two items of handbags are allowed the maximum size of each of them including the handles and wheels must not be more than 55 x 35 x 25 cm.
  2. One accessory like a small handbag, laptop bag or camera bag is allowed the size of which must not be more than 40 x 30 x 15 cm.
  3. The combined weight of hand baggage must not exceed 18 kg.

If you have some infant passengers as well, then the carry-on baggage policy for them is as follows:

  1. The number of bags you can carry differs if your kids don’t have their own seats.
  2. If your kids are travelling on your lap, then you are allowed to carry one item, the maximum dimensions of which must be 55 x 35 x 25 cm and weight must not be more than 12 kg.

Checked baggage allowances

You need to follow certain guidelines while carrying checked baggage as well. Like carry-on baggage, the checked baggage allowance also varies depending on class.

The checked baggage allowance for economy class are as follows:

  1. The number of bags you can bring in economy class depends on a number of factors like your destination, ticket type etc.
  2. Baggage allowance depends on ticket type. If you have a light ticket, then no checked baggage is allowed. If you have a standard or flex ticket, then one item of checked baggage is allowed, the dimensions of which must not be more than 158 cm including the handles and wheels and the weight must not be more than 23 kg.
  3. One additional checked bag is allowed on some routes.
  4. If you want, you can purchase extra bags, during or after booking.

The checked baggage allowance for premium or comfort class are as follows:

  1. Two items of checked baggage are allowed.
  2. The dimensions of each bag must not be more than 158 cm, including handles and wheels.
  3. The weight must not be more than 32kg.

The checked baggage allowance for business class are as follows:

  1. Two items of checked baggage are allowed.
  2. The dimensions of each bag must not be more than 158 cm, including handles and wheels.
  3. The weight must not be more than 32kg.

If you are travelling with kids, then the number of bags that you can bring depends on the ticket type of kids and whether or not they have their own seats. If you have booked seats for your kids, then you are allowed to bring the number of checked bags that’s included in your ticket type.

If your baby is going to travel in your lap, then you are allowed to bring one item the weight of which must not be more than 10 kg.

If your baggage exceeds the weight and size limits, then you will have to lay extra charges depending on how much oversize or overweight your baggage is.

Tips to save money on KLM Airlines flight booking

If you want to save more money on your KLM Airlines flight booking, then you can definitely do so with the help of some tips. We have listed out here certain tips, which will help you in saving more on your KLM flight tickets.

  1. Make a call for discounted tickets: You can get in touch with KLM Airlines customer service number and ask for discounted tickets. This would help you in saving more on your reservations.
  2. Join flying Blue and earn bonus miles: You can become a member of flying Blue and start earning miles for every dollar you spend on the airline. You can use these miles to pay for your flight tickets or to pay for any other services which you avail from the airline.
  3. Search for special on KLM Airlines official site: Another option which can help you in saving money while booking flights is, searching for special on the official website of the airline or you can also make a call to look for specials.

KLM Airlines seat selection Policy

Here are certain points regarding the KLM Airlines seat selection policy which you must be aware of:

  1. You are permitted to choose or change a regular seat free of cost while checking in online.
  2. You can choose a regular seat in advance or you can also choose a special seat by paying a fee.
  3. You have the choice to reserve the following seats by paying a fee:
  • Seats with extra legroom
  • Economy Comfort seats
  • Front section seats
  • Seats in a row of 2
  1. If you have a fully flexible ticket, then you can change or cancel your flight without having to pay any fee.
  2. If you have a fully flexible ticket, then you can select a regular seat free of cost.
  3. Those who have booked themselves in Economy Comfort Class seats, they are entitled to receive some special discounts which are as follows:
  • 50% discount for the members of Flying Blue Gold and SkyTeam Elite Plus passengers.
  • 25% discount for the members of Flying Blue Silver.
  • Zero extra charges for Flying Blue Platinum members.
  • 10% discount for Flying Blue Explorer members.
  • Group travellers, which include 10 or more people travelling together, are permitted to choose regular seats at no extra charge for all the members of the group, from 8 days before the scheduled departure of their flight until the check-in closes.
  • If you have reserved a seat and then changed your flight, then you can select the same type of seat without having to pay any extra charges on your new flight.

KLM Airlines in-flight services

To provide world class services to its customers, KLM Airlines provides some in-flight services which ensure that the travellers feel at home while they are flying. The wide range of in-flight services provided by the airline provide extreme comfort to the travellers to make their journey more enjoyable. Here are the in-flight services provided to the travellers in KLM Airlines flight :

  1. Movies: If you travel by KLM Airlines, then you have access to a collection of 200+ movies which are available in different languages like French, Spanish, English, Arabic, German, Dutch, Spanish, Korean, Japanese, Chinese and Portuguese. The movies are available in different genres, so you have complete liberty to watch whichever movie you like. No matter what genre you like or what language you prefer, the movie collection of the airline has something to offer to everyone so that there is no scope of disappointment when it comes to entertainment.
  2. TV Programmes: KLM Airlines has made sure that you remain entertained by watching TV programmes as well. The airline has the facility of watching TV as well which allows travellers to have access to more than 247 programmes which include drama, sports, comedy, concerts, music, lifestyle etc. You can keep yourself entertained by watching any type of programme which you like. For kids, the airline has a dedicated kids channel which allows you to keep your kids entertained as well, so that flying is not a boring experience for them.
  3. Personal screen : Every flyer gets a personal screen or view on your own device. It’s your personal device on which you can watch movies and programmes to keep yourself engaged throughout the flight. So, it’s just like sitting at your home and having a good time while watching something you love on TV.
  4. Games: The airline also has a variety of games to keep you away from boredom while you are flying. There are various types of games available at flight. You can choose among them and play the ones which are your favourite.
  5. Onboard Wi-Fi facility: KLM Airlines provide you onboard Wi-Fi facility as well which allows you to have smooth and uninterrupted access to the internet. With the help of this WiFi facility, travellers can now stay connected via messaging apps to their people, do their office work onboard, complete their college assignments etc. Also, different Wi-Fi packages are available on demand. So if you know for how much time you will be in need of internet access, then you can purchase the package accordingly. For instance, if you want to have internet access for the whole duration, then you will have to pay the charges accordingly.

KLM Airlines contact details

You can reach out to the KLM Airlines customer service by dialling the KLM Airlines customer service phone number, in case of any problem. There are various other ways to reach out to the customer support team of the airline but if you need immediate assistance, it is recommended to give a call on the KLM Airlines customer service number.

You can get in touch with the airline through social media as well.

The table below shows different mediums of getting in touch with the airline:

KLM Airlines toll free phone number1-844-933-2065
KLM Customer Contact Center USA1-800-618-0104
KLM Reservations Phone Number UK44-20-7660-0293
KLM Telephone Reservations Canada1 866-434-0321
KLM Telephone Reservations India 1800-4193-044
KLM Baggage USA1-800-618-0104
KLM Special Assistance (KLM Cares) USA1-844-797-7723
KLM Departure and Arrival Times Assistance1-800-618-0104
KLM Flying Blue Customer Service USA1-800-375-8723
KLM Online Checking in Assistance USA1-800-618-0104
KLM Instagram linkhttps://instagram.com/klm
KLM Facebook linkhttps://m.facebook.com/KLM/
KLM Twitter linkhttps://mobile.twitter.com/klm
KLM YouTube linkhttps://youtube.com/@KLM
KLM WhatsApp number31206490787

FAQs

Q1. How do I manage my trip on KLM Airlines?

Ans. To manage your trip on KLM Airlines, you have to go through the following steps:

✈ Open the official website of the airline.
✈ Go to the My Trip option.
✈ Provide your booking reference number and last name.
✈ Click on continue.
✈ The details of your booking will be displayed in front of you. You can see whatever you want to see by clicking on that particular option.

Q2. What Alternatives do I have to make flight reservations on KLM Airlines?

Ans. KLM Airlines provides you the following options to book flights:
✈ Book via official website
✈ Book by calling the airline’s reservation number
✈ Book through mobile application
✈ Book through KLM ticket office
✈ Book through a travel agency

Q3. How do I book a flight through KLM Airlines official site?

Ans. Here’s how you can book the flight on the official website of KLM Airlines:
✈ Open the official website of the airline.
✈ Select your country or origin from the top right corner of your screen.
✈ Provide your trip requirements in the boxes and click on continue.
✈ Several flight options will be displayed in front of you.
✈ Choose the flight option which suits you the best and proceed.
✈ You will be asked to enter some more details.
✈ Confirm your reservation and make the payment.
✈ After you make the payment, the screen will display the confirmation message and e-ticket will be mailed to you.

Q4. How early can I book a flight on KLM Airlines?

Ane. At KLM Airlines, you are allowed to book a flight upto 11 months in advance. It is advised to prevent booking at the eleventh hour, because bookings made in urgency are always highly charged.

Q5. What type of pets are not allowed on-board?

Ans. You are not allowed to carry your pet under the following conditions:
✈ If your pet is something other than a cat or dog.
✈ If the weight of your pet and the carrier is more than 75 kg.
✈ If the size of the carrier is more than what is specified.
✈ If your pet is travelling in a different flight than yours.
✈ If your pet is travelling to a country, where the authorities only allow transportation of pets as cargo.

Q6. How many hours before a flight can you check in at KLM Airlines?

Ans. You can start checking in anytime from 30 hours before the scheduled departure time of the flight. You would have to make a choice regarding how to check in. You can check-in either on the website or at the airport. If you have decided to check-in at the airport, then we would advise you to leave at least 2-3 hours before the scheduled departure time of the flight so that you can check-in easily and don’t have to rush at the airport.

Q7. What charges do I have to pay while changing flights?

Ans. At KLM Airlines, you don’t have to pay any fees while changing your flight except the fare difference only when it is applicable. Also, if you have purchased a flexible ticket, then you don’t have to pay any fee for changing flights.

Q8. Under what circumstances KLM Airlines does not charge cancellation fees?

Ans. As per the 24 hours cancellation policy, the airline does not charge any cancellation fees. This happens when the traveller has a change of mind within 24 hours of making the reservation and decides to cancel the ticket. Under such circumstances, the airline does not charge anything and would refund the entire amount without asking any questions.

Q9. How do I change my flight at KLM Airlines?

Ans. If you have to change your flight at KLM Airlines, then you are required to follow the following steps:

✈ Open the official website of the airline on the web browser of your choice on your device.
✈ Then log in with your credentials.
✈ On the homepage, you have to locate the option which says My Trip. It has all the details about your travel itinerary.
✈ After going to the option My Trip, you can make whatever changes you want to. Remember that the changes you make, might require you to pay extra charges.

Q10. How can I book my ticket through the ticketing office of the airline?

Ans. Here’s how you can book tickets by visiting the ticketing office of the KLM Airlines:

✈ Visit the nearest KLM Airlines ticket office.
✈ Talk to a customer support representative.
✈ Ask him to make a reservation and share all the necessary details.
✈ He will make the reservation for you and will ask for the payment.
✈ Make the payment and confirm your reservation.
✈ Your tickets will be mailed to you along with the travel itinerary.

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