Just like all the other airlines, Finnair is also trying its best to provide the finest customer support to its customers. The Finnair customer service is undoubtedly remarkable and is well appreciated by its customers. The round the clock availability, fast response and all round assistance are some of the features of the Finnair customer service which make it one of the best. 

DepartmentContact Info
Finnair customer service number
Official websitehttps://www.finnair.com/
FAQs Related To Pessenger Querieshttps://www.finnair.com/us-en/frequently-asked-questions
Finnair New York Number
Los Angeles
Finnair Plus program enquiries358 300871161 (€1.70/answered call + local network charge)
Finnair Lost And Damagehttps://www.finnair.com/us-en/baggage-on-finnair-flights/lost–delayed-or-damaged-baggage
Finnair Canada Number1 647 946 9431
UK customer service+44-203-287-3155
Norway Number47 2396 3051
Mexico Finnair sales representative52 55 5629 0345

How do I talk to a Finnair representative?

Finnair customer service is the customer support facility by Finnair the objective of which is to provide assistance to its customers regarding any issue that they face like problem while making Finnair reservations, inquiring about Finnair flight cancellations, clearing any doubts regarding any of the policies etc. Customers can give a call on Finnair phone number and talk to the customer support executive to ask for help. There are various ways to reach out to the Finnair customer service. We have discussed all of those methods in the sections below. 

How to get in touch with Finnair Customer Service? 

When you are caught up anywhere because of any problem or any doubt then you can reach out to the Finnair customer service by visiting the official website and then going to the customer support page. There are various options through which you can connect to the Finnair customer service. You can get in touch with Finnair customer service by: 

  • getting in touch with a live person by calling the Finnair contact number. 
  • chatting with a Finnair customer service representative
  • sending an email to Finnair customer service
  • visiting the airport
  • Let us know about all these methods of reaching out to the Finnair customer service in detail.

Availing the Finnair customer service by calling

You can avail the Finnair customer service by calling the Finnair contact number and getting in touch with a live person. Here is the entire process that you need to follow to for getting in touch with a live person: 

  • The first step is to call on the Finnair customer service phone number or +1 802 200 9500(OTA). 
  • As you dial the number, you will be asked to press 1 or 2 to choose the preferred language for IVR.
  • Then you need to carefully follow the IVR instructions mentioned below to talk to the live person. 
  • You will be asked to press 1 to inquire about booking, prices or other such information. 
  • You will have to press 2, for Finnair Plus. 
  • If you are a travel agent, or you belong to a travel agency, then you will have to press 3.
  • You can proceed after selecting the number as per your requirement. 
  • Next, on the ohone menu, you will need to say talk to a live person at Finnair, and then wait for the call to be directed. 
  • Your call will be connected to a live agent, and you can speak to him. You can talk about all your doubts and the problems that you are facing. 

Avail Finnair customer service via email

Finnair customer service is available on email as well. You can reach out to the Finnair customer support team through their email address. If you want to share any concerns, give feedback, complain about anything, or you want to compliment the airline, you can do this through the email. 

To reach out to the Finnair customer service via email, you need to follow the following steps: 

  • Visit the official website of the email on the web browser of your choice. 
  • Next, you have to scroll down to the page and locate the contact form link, which you will find under the customer support at the bottom.
  • You then have to click on the contact form link and then choose the department you need to connect to. 
  • For any department you choose, you will get further options topic wise. 
  • Next, you can select the subtopic and follow the on-screen instructions to receive the contact form.
  • You then have to fill out the form, and after you are done doing it, you have to click on send button to submit it.
  • The form wilm reach to the Finnair team for review. The team will review your form and get in touch with you with a prompt response.
  • You can send email to the Finnair team anytime. On an average, the response time is 24-48 hours. So after submitting the form, you patiently have to wait for a day or two and the Finnair customer service team will reach out to you. 

Finnair customer service via chat

For instant assistance, customers also have the facility to contact the Finnair customer service via live chat. Getting in touch via live chat is the quickest way to get help from the Finnair customer service team. Here is how you can connect to the Finnair customer service team via live chat: 

  • Open the official website of the airline on any browser.
  • You then have to locate the customer support link, which you will find at the bottom of the page.
  • Scroll down, and you will find the chat link at the bottom right.
  • You then have to click on the link.
  • As you click on that link, you will see that a new page will open up. 
  • On that page, you will need to provide your first name, your family name, email address and the thing you need help with. You will also need to give your booking reference number. 
  • The next step is to click on the start chat link. 
  • As you click on that link, a chat box will open in front of you. 
  • The chat box will list out some queries for you. You can choose from among them. 
  • You then just have to follow the on-screen instructions to start chatting with the Finnair customer service representative. 

Finnair customer service by visiting the airport

If you want, you have the option to visit the airport as well to avail Finnair customer support service. For this, you are required to follow the below-mentioned steps: 

  • You have to go to the airport and ask the security personnel to direct you to the customer support desk of the airline. 
  • You will be directed to the customer support desk. 
  • As you reach the customer support desk, you will be greeted by the customer support team person. 
  • You can talk to him and let him know about the problem you are facing. If you have doubts regarding anything, then you can talk about that as well and get everything cleared. 

Is Finnair Customer Service Available 24/7?

As we mentioned before as well, the Finnair customer service is available round the clock.  You are free to contact them anytime which suits you. However, if you are desirous of connecting to its customer service, then it is open from 8 am -10 pm, Monday – Friday, and from 8 am – 8 pm, Saturday to Sunday. Here we would also like to mention that the timings differ from department to department. To have the exact details, you can see the Finnair customer service hours details from the customer support page of the official website of the airline. 

Reasons to connect with the customer support team of Finnair ;

You can connect with the Finnair customer service team for absolutely any type of assistance which you might require. The customer support team is available to help you with any problem that you face so that you have a seamless and comfortable experience with Finnair. If you want more clarity about the issues on which you can contact the ‘Finnair customer service, then go through the points below: 

Get live help: You can contact Finnair customer service to get live assistance on any problem which you might come across. You get an instant response and can ask your questions. The live agents will listen to your problem and will help you in solving your queries instantly. So, this is one of the reasons why you should contact the customer service of the airline. Instead of pestering yourself by looking for the answers here and there, just get in touch with the live person who will help you in solving your issues in no time! 

Instant assistance: Whenever you get stuck at any point, instead of wondering what you should do or looking for help here and there, you can just contact the customer support of the airline. The customer support team will give you instant assistance and your problems will be resolved instantly. Similarly, if you have any doubt or confusion regarding anything, then also you can contact the customer support of the airline for instant help. 

To know about best deals and offers: Another reason why reaching out to the customer support team should be the first thing on your mind is that you can talk to the live person and know about the best deals and offers which are available at the moment so that you can see if you are eligible for any offer or not. The customer support member can also explain to you the process of availing the benefits of these deals and offers if you are eligible for them. These offers and deals help in saving a significant amount of money on flight reservations. So, if you want to know genuine details of the ongoing offers, and have consultation about which offer will be suitable according to your preferences, then you can contact the customer support. 

Contact to make flight reservations: Finnair has several methods available for flight bookings. All the methods are very simple and involve no complex processes. But still, there are times when people are not able to make reservations on their own or encounter problems while making reservations. In such situations, they can contact the ‘Finnair customer service for assistance. The customer support team will be happy to make reservations on your behalf. You will be required to give the necessary details and make the payment. The team will do the reservation, and you will be receiving a confirmation email with your flight tickets and travel itinerary. 

Contact for any general queries: You can also contact the customer support service of the airline to make general inquiries. It’s not necessary that you can call the customer support service of the airline only when you have some specific reason. You can also call them for any general queries or to have any general information about the airline. The customer service is available for the assistance of the customers, and they are free to contact them for any issue that they face, no matter how minor it is. 

We hope that by now you must have been very clear about contacting the Finnair customer service. You can choose whichever option you like, depending on your requirements. If you have urgency, then you can opt for live chat because in that you will get instance assistance. Likewise, you can see what circumstances you are in and choose whichever option suits you. 

If you still have any doubts, you can visit the website and go through the customer support section. You can also contact the customer support team itself, to talk about how you can avail assistance from them and what are the things they can help you with.

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