ErrorSun Country Airlines is a low-cost airline which provides a good flying experience to its customers at very fair prices. The Sun Country Airline covers 99 destinations across the United States, Central America, Mexico, and the Caribbean. If you are planning to travel by air, then you can surely consider flying with Sun Country Airlines.
If you know nothing about the airline’s policy and procedures then you don’t have to worry about searching topics here and there, because in this article, we have put in all the information which is important for you to know about the airline. We have covered here topics like the Sun Country reservation process, Sun Country customer service, Sun Country contact details etc.
People planning to go on a vacation can easily book Sun Country airlines reservations for a hassle-free process. The best deals are found when you make reservations with Sun Country airlines booking and get discount offers during different seasons. The Sun Country airline is used to travel both domestically and internationally on a huge scale by hundreds of passengers and cargo shipping.
Let’s start knowing all about Sun Country Airlines.
Sun Country booking methods
Sun Country Airlines provides its passengers a variety of options to book their flight tickets. All the booking options are very easy and involve no cumbersome tasks. We have discussed all the options in detail. You can go through all of them and then decide which option you would choose to book your flight tickets.
You can book a flight at Sun Country Airlines through the following ways:
Book online via website
Book by calling the reservation number
Book by going to the Sun Country Airlines ticket office
Book through a travel agent
Sun Country Flight Book online through website
Travellers have the option to book their flight tickets online through the website anytime, anywhere from the comfort of their home or anywhere else with just a few clicks. Here are the steps you need to follow to book tickets online:
Firstly, you need to go to the official website of the airline on any web browser of your device.
On the homepage, you will see a book flights option. You have to click on that.
As you click on this option, you will have to enter required details like name of the departure and destination cities, choose whether it is a one way trip or a round trip, number of passengers etc.
You will also be required to add your personal information and then proceed.
After this, you will be seeing the flight options being displayed in front you.
Choose the flight as per your requirements and then continue.
If you want to purchase any add ons you can add them and proceed.
After this you will have to enter your payment details.
Make the payment and confirm your flight reservation.
As you complete the process, you will receive an email with your flight tickets, booking reference number and other specifications of your travel itinerary.
Sun Country Booking by calling the reservation number
If you do not want to make reservations by the online method, then you can choose to make reservations by calling on the Sun Country Airlines reservation number. Here are the steps you will have to follow to make reservations by calling on the reservation number:
Dial the Sun Country Airlines booking number.
You will have to follow the on-call directions and your call will be directed to a customer support member.
You will have to give him the required details and he will make the reservation for you.
After the reservation process has been completed, you will receive your tickets through email on your email address.
Sun Country Flight Book via Airlines ticket office
You also have the option to make your Sun Country Airlines booking, by visiting the nearest office of the airline. Here are the steps you need to follow to make reservations by visiting the office:
You have to go to the nearest office of Sun Country Airlines and talk to the live person about making a reservation.
The person making reservations will ask you for all the necessary details and you will have to provide them.
After this the person will make the reservation for you and ask you to do the payment.
After payment, the reservation process will be completed and your Sun Country booking will be confirmed.
Sun Country Reservation through travel agent
People also have the option to make their Sun Country reservations through travel agents. Here are the steps you have to go through to make reservations through a travel agent:
Go to a travel agent and ask him to make a reservation for Sun Country Airlines.
Share all the necessary details which are needed to make the reservations.
The agent will do the reservation and you will have to make the payment.
After completion of the payment process, your reservation will be confirmed.
You can choose whichever method of booking you want depending on your requirements and your convenience.
Here we would also like to mention a few important points which you need to keep in mind before your proceed to make Sun Country reservation:
You can make reservations for up to 9 passengers on a single online booking.
If you are travelling with 10 or more passengers, then you must contact the Sun Country Airlines booking number.
If you are travelling with 20 or more passengers, with a minimum of 10 hotel rooms, then you must get in touch with the Groups Department at +1-800-998-6716 or fill out a Groups Travel Request Form.
Process to check Sun Country Airlines Flight Status
Checking your flight status at Sun Country Airlines is a very simple task. Checking the flight status from time to time helps in being on time for the airport by letting you know whether the flight is on time or not. You can check your flight status online on the website, by calling the Sun Country Airlines office in your city or from the notice boards at the airport.
Here are the steps you need to follow to check your flight status:
Go to the official website of the airline.
Now, you have to click on the flight status tab.
You can check the flight status by cities for which you have to enter the departure and destination city names or flight number.
Now click on the continue button and your flight status will appear in front of you.
Sun Country Manage Booking Process
In case you want to make some modifications to your flight bookings, then you have three ways of doing it. You can either do it on your own through the website or you can call the local office and ask the representative to make modifications or if you have made a reservation through a travel agent, then you can ask him to make the required modifications.
The manage booking option of Sun Country Airlines allows you to make the following modifications in your flight:
Change your flight booking
Select a seat
Change a seat
Cancel your flight booking
Purchase baggage
If you want to manage your booking online through the website, then you have to follow the below mentioned steps for that:
Go to the official website of the airline on any web browser.
Click on the tab called My Trips
You now have to enter your last name and booking reference number.
Now, you are required to click on the Manage My Trip button.
From here onwards you have to follow the on-screen instructions
Seat Selection at Sun Country Airlines
Sun Country Airlines earlier offered first class seats but it no longer offers it now. An all economy configuration is provided now with the following three seating options.
Standard Seats
Exit Row Seats
Best Seats
The last two options i.e. the exit row seats and the best seats are available for an additional fee. The charges for seat selection range between $9 – $100 per seat for every segment. The charges depend on where your seat is located and what amenities are being provided to you. If you are making reservations online, you will see that your seat selection charges will appear on the seat map page. In case you are making the bookings by phone, the charges will be informed to you by the travel advisor.
You can make seat selections at the time of booking tickets to make sure that you sit with your travel partners. You can select your seats either at the time of booking or after making the reservations by going to the My Trips option.
Remember that if you don’t choose your seat in advance, then you will randomly be assigned a seat by the airline. In case you are travelling with a child, and don’t choose a seat in advance, then the airline will make sure that the child has a seat with at least one adult.
We would also like to inform you here that advance seat selections are non refundable and are charged per seat, per flight segment. The seat selection charges are dependent on the location of the seat in the aircraft and the additional amenities that are offered like extra legroom, extra recline etc. Random allocation of seats is free of charge and is based on first come first serve.
According to the FAA rules, the exit row seat occupants have to meet the following criteria:
They must be at least 15 years of age.
Must be in capacity to use both arms, legs and hands must have enough strength to evacuate the plane in case of any emergency.
Must not be accompanied by a passenger who is under 15 years of age or requires special care and assistance.
Must be capable of understanding, reading and speaking English.
Must not require an extension for the seat belt.
Must be willing to help other exit row passengers if needed.
Reservations made for exit row seats are non refundable.
Sun Country Airlines Group Travel
Sun Country Airlines allows you to make group reservations which enables you to travel with your companions together. The airline provides two packages for group travel:
The first one is a package for 20 or more travellers who are
travelling to the same destination
travelling on the same flights and dates,
staying at the same hotel
need at least 10 rooms
The second one is a package for 10 or more travellers who are
travelling to the same destination
travelling on the same flights and dates
do not require a hotel accommodation
You can book a group trip by phone call +1-800-998-6716 or online by requesting a quote.
Special assistance services provided by Sun Country Airlines
Special assistance services are also provided on request by Sun Country Airlines. The airline takes special care that the travellers with special needs don’t have to bear any inconvenience and have a safe and comfortable flight.
The airline allows passengers to request:
Special seating accommodation which has extra legroom for a leg brace
Stowage of assistive devices like a walker, a pair of crutches, a cane, etc. which are allowed for carrying free of charge.
Wheelchair assistance.
Escort assistance for those who are visually impaired.
Assistance through security
Passengers have the facility to request assistance in any of the following ways:
By dialling the phone number of Sun Country Airlines at +1-651-905-2737.
The other option is to fill out the accessibility request form online.
Sun Country Airlines in-flight entertainment
To make flying a more delightful experience for its travellers, Sun Country Airlines offer complimentary entertainment services. The airline also provides a WiFi facility which allows you to continue your work online while you are flying. The in-flight entertainment comprises movies and shows, music and games. To have a good listening experience, you can purchase headphones as well. Most of the seats have USB charging ports and the Best seats have AC power outlets as well which allow travellers to plug in their device for power.
Sun Country Airlines food and beverages
When you make a Sun Country Airlines Reservation, you are in for a treat! The airline gives complimentary beverages like water, juices, tea, coffee, soda to name a few. If you want to enjoy more tasteful beverages, then you can purchase the following by card:
Beer
Liquor
Wine
Dot’s Homestyle Pretzels
Snacks and snack boxes
Jack Link’s Beef Jerky
Caribou Coffee
Prairie Organic Spirits
Sun Country Airlines Customer Service
Sun Country customer service is known for being very supportive and helpful. You can reach out to the customer support by calling the Sun Country customer service number. As you dial the number, your call will be directed to a customer support executive. You can talk to him and ask for assistance.
Here is a table showing the contact details of the Sun Country customer service:
| Sun Country Toll free number | (866) 289-9673 |
| Online Payment issues | +1-(800)-398-9089 |
| Customer Support | (651) 905-2737 , (651) 905-2778 |
| ir@suncountry.com | |
| Hours available | Monday – Sunday: 6:00am – 11:00pm |
| Instagram link | https://instagram.com/suncountryair |
| Facebook link | https://www.facebook.com/suncountryair/ |
| LinkedIn link | https://www.linkedin.com/company/sun-country-airlines/ |
| Twitter link | https://twitter.com/suncountryair |
| YouTube link | https://youtube.com/@SunCountryAir |
| Address Address: | Sun Country, Inc. 2005 Cargo Road Minneapolis, Minnesota 55450 United States |
The services provided by the Sun Country airlines
This airline is reported to make the experience comfortable and convenient for a customer with their best plans and affordable costing. With over 25 maintained destinations and 25 fleet sizes, this is the trusted way to travel safely. Sun Country airlines reservations are easy to manage and make.
Passengers looking to make a Sun Country reservation can approach them through the official website or also call on the customer support number. The team is available for online chat and call facilities 247 to solve queries and book tickets. The features and services for Sun Country reservations also include ordering meals to eat and carry while traveling. They have both veg and non-veg options available for the customers to choose accordingly. With the Sun Country airline reservations, the customers also get an option to avail of the facilities of baggage policy where they are allowed to carry a personal bag or purse while on board. The dimensions as deciphered by their management are 16″11″*11″ tall, long and wide.
The passengers can get their Sun country reservation code easily on their registered number to book or cancel flights as per their requirements. It is not at all complicated because of the simply stated instructions at every step.
Any questions or concerns are solved via customer support, or helpline numbers in the Sun Country reservations.
The features offered to premium class passengers
The premium class passengers can avail of certain advantages and features such as:
They can order or book their respective meals from different varieties of both veg and non-veg sections to eat or carry while distant traveling.
The crew will offer them sheets and pillows for a comfortable journey.
The passengers can also use the earphones provided by the staff to sleep without being disturbed.
The features offered to business class passengers
Business class passengers can avail of certain advantages and features such as:
The seats in business class Sun Country reservation are spacious and comfortable.
The passengers are offered different varieties of international meals and cuisines with a few drink choices.
The seats are equipped with numerous ports to charge mobile phones or laptops while traveling.
There are lamps attached to every seat in business class along with the respective headset.
The passengers were also given a priority check facility after making Sun Country airlines reservations.
An amenity kit can also be given during the trip.
The features offered to economy-class passengers
Economy class passengers can avail of certain advantages and features such as:
Customers can book or order meals or drinks from the veg and non-veg menu that is provided by the airlines.
The passengers get comfortable seats, but these aren’t wide like those in the premium or business class.
These are the benefits of different class bookings in Sun Country reservations which the passengers can choose from for their travel.
Can the passengers get a discount with Sun Country at airports?
There are many ways to make a Sun Country reservation for traveling. It can be booked online, through a dedicated website, a middleman, or from the airport. Many people also have the notion that booking directly from the airport will reduce costs, but this is not the case for every scenario. Discount tickets are available through websites, middlemen, or other portals that are used for booking Sun Country airline reservations.
Some key points to note:
The tickets for Sun Country reservations are not cheaper when booked from the airport. The discounts found on websites are not available at airports.
The airlines are mostly offering low-cost tickets to stay up for competitive rates and flights that offer almost the same services at different prices. Websites and middlemen mostly deal with better offers for booking flight tickets.
In some cases or exceptional scenarios, an individual may get cheaper tickets at airports due to a seat being empty a few hours before the takeoff.
The concept of skipping the middlemen is not lucrative in these cases as the airport booking service gives discounts at Sun Country reservations and it may end up being much more expensive than expected.
Sun Country Flight Cancellation
As per the guidelines and terms & conditions of Sun Country airlines, the passenger can cancel their booking or reservation and get a refund accordingly. However, a few steps are to be adhered to and completed for doing so.
The guidelines for canceling the ticket
It can happen at times that the passenger may face uncertainty and cancel their booking beforehand. Here, the cancellation policy is handy as it includes points such as:
The passenger gets a total refund of their booking if they cancel the ticket within 25 hours.
A cancellation fee is needed to be paid if the passenger is canceling their booking after 24 hours. This is not counted in the travel fees and depends on the location and type of ticket.
The refund is received by the passengers within 4-5 business days.
So, it is necessary to properly read the cancellation policy and booking policy of an airline before making any arrangements.
Frequently asked Question
Ans: Yes, they need to contact the Sun Country airlines support number and wait for the instructions given by them for cancellation.
Ans: No, it depends on the time or duration within which it is being canceled. Cancellation fees won’t be charged if it is being done before 60 days of reservation and departure. A $100 fee is to be paid if the reservation is canceled within 10 to 15 days of departure.
Ans: Yes, they have to dial the support number and mention their query to the executive and follow the given instructions as per protocol.
Ans. Sun Country Airlines provides you the following options of payment for your flight bookings:
. Online Banking
Credit and debit cards, including Sun Country Airlines Signature Visa, Visa, and MasterCard.
Sun Country Airlines Voucher
Sun Country Rewards points
Sun Country Airlines Flight Credit
Ans. Sun Country Airlines previously offered first class seats but it no longer offers it now. An all economy configuration is offered now with the following three seating options.
Standard Seats
Exit Row Seats
Best Seats
The last two options i.e. the exit row seats and the best seats are available for an additional fee. The fee for seat selection ranges between $9 – $100 per seat for every segment. The fees depend on where your seat is located and what amenities are being provided to you.
Ans. Best seats are the ones which are located in the front section of the plane. These seats provide 34 inches of legroom, a moveable headrest, 150% additional recline, USB charging ports and standard AC power outlets. Passengers who book themselves for Best Seats receive priority in boarding along with a premium complimentary beverage.
Ans. Standard Seats are just like any other normal seats in an Economy Class Cabin. These seats provide 29 – 30 inches of legroom, USB charging ports, and a standard recline.
Ans. The Exit Row Seats are those seats which are located on the exit rows of the aircraft. These seats provide 39 inches of legroom and a standard recline. People who want to book themselves in exit row seats have to meet the following criteria:
They must be at least 15 years of age.
Must be in capacity to use both arms, legs and hands must have enough strength to evacuate the plane in case of any emergency.
Must not be accompanied by a passenger who is under 15 years of age or requires special care and assistance.
Must be capable of understanding, reading and speaking English.
Must not require an extension for the seat belt.
Must be willing to help other exit row passengers if needed.
Ans. At Sun Country Airlines, people who are specially abled can request for the following:
Special seating accommodation which has extra legroom for a leg brace
Stowage of assistive devices like a walker, a pair of crutches, a cane, etc. which are allowed for carrying free of charge.
Wheelchair assistance.
Escort assistance for those who are visually impaired.
Assistance through security
Ans. Sun Country Airlines provides two types of packages for the people who want to travel in groups. The details of the packages are as follows:
The first one is a package for 20 or more travellers who are
travelling to the same destination
travelling on the same flights and dates,
staying at the same hotel
need at least 10 rooms
The second one is a package for 10 or more travellers who are
travelling to the same destination
travelling on the same flights and dates
do not require a hotel accommodation
Ans. The manage booking option of Sun Country Airlines allows you to make the following modifications in your flight:
Change your flight booking
Select a seat
Change a seat
4.Cancel your flight booking
Purchase baggage
Ans. If you are not able to fit into one seat, even after putting both the armrests down, then you will be required to purchase both the seats, the one you are sitting on and the adjacent one.
